Frequently Asked Questions
Find answers to common questions about our collections and services
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring a similar garment you own to ensure the perfect fit.
When will my order be shipped?
Orders are typically processed within 1-2 business days. You will receive a confirmation email with tracking information once it departs our warehouse.
Do you ship internationally?
Yes, PICANTE ships to over 50 countries worldwide. Shipping costs and delivery times vary by destination.
Can I change or cancel my order?
To ensure fast delivery, we process orders immediately. Please contact support within 30 minutes of placement for any modifications.
Are your materials sustainably sourced?
We are committed to ethical fashion. We prioritize organic cotton and recycled materials across our core collections.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Klarna for flexible payment options.